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Hi, we just released the 1.03 update that helps a lot in your configuration^^.
Thanks for your report !

Sorry that happened, and thank for reporting that to us !

Can you describe which model of XBox One do you use please ?

It looks like something is wrong with your preferences.
You can reset your preferences to restore it to its default value by clicking on:
.\Steam\steamapps\common\Ghost of a Tale\GoaT_ClearPreferences.cmd

That is strange, have you several users into your console ?
Maybe there was a problem when switching from a user into another ?

Wow that is of course unexpected.

Can you provide the model of Xbox please ?

Hi,
Does your computer reach the minimum requirements to run the game ?
GoaT
MINIMUM:
OS: Windows 7 64bit
Processor: Intel i5 - 2.5Ghz
Memory: 3 GB RAM
Graphics: NVIDIA GeForce GTX 660 (2GB) or AMD Radeon R9 270
DirectX: Version 11

Thanks !

Thanks, good catch !

Hi and happy to see you there again Fluke !

Very strange glitch, the options are apply on the fly, we will look at that, thank you for the report !

Sorry for your inconvenience.

A lot of missing sounds effects are added in newest version (6.51+)

Strange... did you play also the early access version ?

Running this file should fix your issue:
.\Steam\steamapps\common\Ghost of a Tale\GoaT_ClearPreferences.cmd

funny^^

This is fixed in 6.55+

Crash at start will very often mean not reaching minimum requirements.

Please send us your computer description (with file Ghost of a Tale\GoaT_CreateReport.cmd) or maybe a crashlog (created with date name aside the game executable).

at support@ghostofatale.com

Thanks for sharing the report.
Did that happens to you everytime?

Thanks Fluke !
Fixed in 6.51 ^^.

Oh, I'm so sorry I missed your messages.
Are you still stucked at the candle quest ?
If every candles are lit and you are still 4/9 progression, please send us your save file at support@ghostofatale.com, and we will fix it.

"We're very sorry but we haven't heard about any other similar bug report yet, and after trying many times to reproduce this issue we came up empty. Unfortunately we can't access your save file (since it's in the console) and that makes it nearly impossible for us to understand exactly what did...

I think it is not a problem, as you have the ability to find Faustus by yourself without pickpocketing the cypher in the rampart rat guard.
The remaining quests should work just fine.

Thank for your feedback, that may be related to account switching as we do not support that in the game preview program of the game (but we will in the future).
Thank you for taking the time to report to us, it is very precious ^^.

I think you need to check out again the rubbles itself.
The note does not trigger the Rolo's dialog to obtain the key, the rubble does.

That is strange, did that occurs all the time ?
I mean, try fully quit the game, and restart, load your save because this is definitely not a normal behavior !

Hello, and sorry for the inconvenience, but I still need some more information to fully understand what is going on : 1) Did you play on the free demo, then purchase the game, and after that you lost your progression done on the free one-hour trial ? 2) Are you sure you play each time logged in unde...

Unfortunately it isn't possible to do this currently (while the game is in Preview). In the final release however you will be able to swap users from within the game's interface. Right now tough you have to quit the game, change the user, and start the game over with that login as all of the save sl...

Unfortunately, that kind of glitch could happen, but we are doing or best to make it more and more rare. But we provide an auto-save slot that save the game each time you sleep or talk to a character, a quicksave to manually save anytime you want (but only in hidden places), and 10 slots of the save...

Thanks for reporting this feedback, this is very useful to us !

Merci pour ton soutien et tes retours !

Oh thanks for your feedback ^^.
We will investigate that diamond case to find out what's going on.

Yes every quests (28) can be finished in the Game Preview.

Yes, actually the quest item "three-headed acorn" unreachable (Secondary Quest "The sleep of Thieves") Unfortunately, you will have to wait the incoming next update. Your save is safe though, and it is not impacting the main quest. We are very sorry about that, it appears the aco...

Hi, and thank you also for that feedback !
Yes we can see Tilo relaunch sometimes its hide animation, especially with spamming buttons.
We will look after that.

The chest can be open in a few updates, as the new zones... just wait for it ^^.

Yes this is intentionally, as Faustus is hidden, its laboratory does not appear on the maps.

Thanks for reporting us that glitch, we will look at it.

Thank you for your report !
We will fix that ^^.

Sorry, the support of Dualshock4 was created sometimes ago, before Steam announce the support of the PS4 dongle, we did not make additional tests with it.
The game works with the DS4 wired in usb port right now.

But now we will schedule to support the dongle, so stay tuned !

Thanks for reporting to us.
I think you miss some items to really match the full set of pirate costume.
It has 5 items: captain's hat, eye-patch, baldric, silk sash, buccaneer's boots.
Maybe you missed one ?

You're right, it should be.

It would seem Microsoft did not manage to fix the issue of the missing free 1h trial for #GhostOfATale in time.

Thanks for reporting feedback !

We are still fixing this patrolling rat, this one is a rebellious one^^.
Yes this is intentional to let give you the possibility to lose a tail.

Also, keep in mind for the hard times that grease jars can stun every rat in almost every situation.

Thanks for reporting your feedback !

The renown system as the costume stats are still in work in progress, as the early access represent the first tier of the game narrative.
You're right about the armor stats as it should decrease sprint speed.

Spam button bugs !
My favorite ones ^^.
Thanks for the report, we are able to reproduce the issue and we will fix that.

Version 4.97 (August 18) Fixed: • Crash when starting the game on some consoles • Cannot trigger bear traps by throwing projectiles at them anymore • Remaining cases of Tilo getting slowed down after dying in water and reloading • Bad ground collider in courtyard (Tilo is floating next to well) • K...

Thank you very much for your bug report! This particular bug has already been fixed and the issue will be solved in the upcoming build (4.35+). There is no ETA yet for when the build will go live but it is currently in the hands of Microsoft. You're right, your saves are safe (^^), it is only a prob...

Hi, and thank you for reporting our feedback ^^.
That's some strange behavior indeed ! We will investigate that issue.
Did you push any button when hidden under the table ?

Thank you for checking, but I'm afraid Seith does not mention something about rat guard look on the release notes.
Unfortunately, not all bugs reported can be fixed in the next release, some are postponed to later labor, as the rat's look I think.

Thanks !
We have found the source of that glitch, and it will be fixed in the next release ^^.

That's fine ^^.
We are amazed at every release how our players gives feedback and send reports.
This is sooooo precious to us, as a very small team !

Oh thank you very much for reporting that bug !

We will fix that wall in the next release of the game^^.

Oh ok now I see what you were refering to !
If Tilo is jumping, he can't interact with containers or objects (except keys), so we color the name of the interactible in red.

Oh sorry that happens, and thanks for reporting.

We will fix that issue, by the way if you can send us your latest save file at support@ghostofatale.com we will patch your save to allow you completing the quest.
Sorry for the inconvenience.

Thanks for reporting ! We are aware for the ranger mask, but the fix is harder than we thought. Apparently antivenom is also called "antivenin" https://en.wikipedia.org/wiki/Antivenom . By the way, I think I haven't understood your last issue. Can you screenshot what "full of" re...

Thanks for reporting !

We are amazed : Every time we release an update, that's cray how you guys follow up and participate to make the game even better.
That does feel so goood ^^. Thank you so much !

Thank you !
That's very interesting ^^.

You're welcome.
I'm glad the issue is gone !
I wish you play and like the game ^^.

For our records, can you tell us what antivirus it is and what option/feature you're talking about ?
If you're uncomfortable to go public, just use direct message to me.
Thank you,
GoaT

Oh sorry that didn't solve your problem ><.

Can you then try to launch the game with a minimum of usb devices connected, as we already experienced by the past some input parasites (like a joystick or a wacom tablet) that interfer with the game input ?

First, I am so sorry for your inconvenience and for our late reply. It appears that it is an isolated case, so we will try to see what happens. Can you please: Press the Win+R keys to open the following prompt and type "dxdiag" then click on Ok: A windows diagnostic tool will open. Click o...

Hello, thanks you very much for these feedbacks^^.
We will fix these bugs in the next version of the game.

Can't reproduce by the way the elevator glitch, so we hope that it may be fixed already.

Oh, so sorry that happened T.T .

Can you confirm that you are not playing on a laptop ? (could be an issue with dual gpus)

And can you confirm that the game was running fine in 2.81 ?

Wooow, that is something oO. So sorry for your inconvenience, and we do not know what happened to you... that's very strange. Please try uninstall the game completely, and re-download it. Also clean all your preferences by creating a file "GoaT_ClearPreferences.cmd" with that line: reg del...

Thank you, an incomming update should fix almost everything you mentionned ^^.

We really appreciate your precious feedback !

Sorry, we just released an hotfix to remove that issue, the stair works again !

Thank you a lot for giving us that feedback ^^.

Thank you for your feedback, but unfortunately I can't reproduce it T.T .
I'll still try, but if you can, it could be helpful to send us your save file at support@ghostofatale.com

Thanks again, all reports is very helpful to us as we are a very small team ^^.

Thank you ^^.

Sorry for that glitch !
The red colliders are removed in a quick hotfix (3.74) released today so please update^^.

We don't have any clue about what is going on, try uninstall the game completely, and then re-download it, some files may be corrupted You can also try the check files integrity with Steam if you are using it. If you are an indie-gogo backer, be sure to opt-out the beta branch, we have saw some peop...

Hi, and thank you for playing ^^. We are very sorry for your inconvenience, and we can't reproduce it ourselves. But another I remember another customer had a similar issue, we fix that deleting all its preferences related to the game. To do that : create a .cmd file with content: reg delete "H...

Noted !

Thank you ^^.

Hi, Thank you for playing and thank you very much for that bug report, it really helps us to improve the Ghost of a Tale experience ^^. Lots of them are found and fixed (in the next version) but I still have trouble reproducing these twos: Pressing Esc while reading a note/book opens game's menu, cl...

Thank you for theses screenshots.
The elevator will be fixed in the next update, and we are working about the remaining points^^.

Thank you ^^.

We are fixing everything relative to the new occlusion system right now !

Thank you very much for playing the game, and for giving us all that precious Feedback ! We are currently working on the guards popping and vision through walls, next update will conform these behaviours. The same as the map markers, they misbehave for already pickuped items. The basket-elevator sho...

Ouuuups ! Poooor rat ^^

We have patched your save file, enjoy !

and of course, thanks for playing ^^.

Thank you althrioan ^^.

For the "mud invasion", you should be able to retrieve the correct visuals by returning to Silas, and go back again to the courtyard only using stairs (seems like some jump-relative shortcuts has kept a location part displayed ).

Thank you very much for your feedback.
We will fix that as soon as we can and release the fix in the incomming next update ^^.

Thanks for playing !

Thank you ! We have received the file and be able to reproduce the bug ^^.
We will be able to handle that kind of misbehavior for the next update !

Hello, thank you very much to your feedback, and we are sorry for your inconvenience.

You are right, we should definitely detect a corrupted save file, so if you mind send us your glitched save file at support@ghostofatale.com , we will improve the game behavior in that case !

Thank you very much for your report.
The screenshots is a great help for us to narrow down the issue you are facing^^.
We will fix that in the next update, thanks to you

I was able to get this issue to fix itself by virtue of leaving and coming back. You are totally right on everything ! We are very sorry for your inconvenience, and we are already trying to fix the paths that leads to some missing part of some areas. The best way to avoid that glitch if you encount...

Did that happens everytime you start the game ?
Did it work before, on the same computer ?

If you play with Mouse/keyboard, the hiding interaction is bind (by default) to the right mouse button. I guess you are playing with the trackpad of your laptop, and are lacking of that mouse button. So I would advice to plug a mouse (could be easier to play), if you can't, you can tweak your contro...

Oops, you're right.
I think that the game is not freezed by the way, but as the mouse cursor is hidden, it is very hard to hit the credits button.
We will fix that in the next release, thanks you very much for your feedback.

Sorry for the inconvenience, it may seems you took an unexpected path to reach this area T.T If you remember it, that could be very useful to us, but I know it is hard to describe^^. By the way, you are right the wrong info is still in your save file, so you may need to backtrack to a previous save ...

Thanks for your feedback,
this is fixed in today's release (2.75) ^^.

Hi,
we are sorry for the inconvenience, you should have a higher framerate with your configuration.
Could you please send us the output.log file of your last gaming session, with your dxdiag infos ?

Thank you very much for our feedback ! Yes we spent quit some time improving the plateforming/jump/climbing parts of the game,so donm't worry^^. Th Stealth mechanics will be changed in the next version, as the rat will not each time chase you if you're disguised. You can find a lot of info of what's...

Thank you so much for your hard work ! We are really near to narrow this bug down, thanks to you. So this is very linked to the swap resolution at runtime (without restarting the game.) But is seems also linked to the ratio, as I notice here your native resolution is 2560x1600 (16/10) and you switch...

We are sorry, it seems like a rare bug if you have already checked in the passes location.
Please send us your save file in support@ghostofatale.com we may be able to fix that ^^.

Thank you for your feedback !
We still are struggling to reproduce that bug, but as far as we know,
it involves fullscreen and play the game in a resolution lower than native resolution,
but more important, on another ratio.

We will dig further in that direction, thanks to you !

Are you still unable to pick the spyglass even after restarting the game ?
In this case, please send us your save file at support@ghostofatale.com to narrow this bug down.

Thank you for that feedback !

Did you know what causing the full screen to change during gameplay ? Any specific actions ?

es you're right, this narrow passage it quite tricky.
Try uncheck in the main menu "Control>Camera automatic correction" to get rid of it.

Thank you !
We found what causing this issue, should be fix in the next release ^^.

Oh thanks for sharing that kind of information .
Do you have this behavior with all the steam games or just GoaT ?

Thank you !
We think we found the solution if the crashes so we hope that in the next release they will be gone ! Please just wait a little longer^^.

Thanks for these very precise reports !
Grain sacks, will be replaced, and going through stairs should be rare in the next release.

I am terribly sorry of that freeze series you experienced.
Since it is freezes and have no crash logs, I'm afraid we can't really know what's going on and help you.
Is your saves game folder (My Documents\My Games) are synched/clouded/backuped by any chance ?

Thanks, that should be already fixed in 1.81 ^^.

Please try again with 1.81 (live on steam right now), we try to improve the controllers compatibility for everyone.

Yes you're right nearly all the crashes report in GoaT are provoked by the sceenshot and thumbnails.

We are working to make it no impact on the save file process, so when it does crash, nothing is lost (just the capture)

Oh that's good to know ^^. Thanks !

Glad to hear that !

Yes, right now the plague mask is not mandatory to pickup mushrooms. The clothepin and the thief mask protect also very well from the poisoning. It was not the case at start, we lower the damage of poising a lot ^^. That is some tweaking we need to do, and thanks to the early access and your feedbac...

Thank you, that is precious to us !

Can you do that in steam library:
Left click on game - Options - local files - and Verify Integrity of Game Cache

The Faustus quest being detected before meeting him in now fixed in the (1.75) update ^^.

Yes we made a mistake uploading but now it is back to normal.
You should be able to download a proper 1.75 version !

There was an issue with the recent update and some files might have gotten messed up as a result. Could you please right-click on the game (in your Steam library) and select properties. Then choose the Local File tab and click on "Verify Integrity of Game Files". That should set things str...

This a known issue but does appear rarely.
For now, as a workaround, when it does, quit the game and restart it, the loading will be consistent this time.

In 1.63, we switch the borderless fullscreen to an exclusive fullscreen, as lot of people asked.
It allows SLI, NVision, and improve framerate.

But if you prefer the old one, specially for dual-monitor gamers, you can just add " -popupwindow" to the game executable.

We are well aware of that bug, we will release very soon an update giving you full control to key rebinding (and also DualShock4 native support).

We are struggling to find what is the source of the crash.
I notice in your logs that you cloud-sync the folder "My Documents", am I right ?
(could be a hint)

Waouh, that's impressive. As you may have notice here: http://www.ghostofatale.com/forum/viewtopic.php?f=7&t=2107 We just released a big update, with some big issues fixed, as Faustus quest if you already have the 7 mushrooms. Map is improved too, and the door will behave as it should ! By the w...

That specific quest glitch will be our next focus !

In fact, the last checkpoint is not in the Courtyard.

Thanks you for that feedback, we will work on it !

Oh, and if you try to redo the custom binding like when you start the game did the controls works?
If not, can you explain to us your custom bindings ?

Gog is uploading the 1.63 ^^ should be online very soon !

That's very interesting^^. I'll talk to Seith about them.
Thank you for your reflections !

Thanks you a lot for that very well detailed and illustrated feedback !

We just released today an update (1.63)
Please have a look at it:
(full details here:
http://www.ghostofatale.com/forum/viewt ... f=7&t=2107)

Map and death window are already fixed ^^.

(Version 4.90) Fixed: Tilo can change in front of Rolo (how rude) The peculiar physical condition Tilo develops after completing the mushroom quests is still present after reloading a save (when it shouldn’t) The brisance description erroneously refers to a wooden barrel The sound of Tilo hiding in ...

We're aware of that, but still can't find what provoke it.
Any description of hardware you're using, specially as input, could help us a lot !
Thanks for your feedback

This bug is known and fix in today update (1.63).
If you're still lacking some items, send us your save file at support@ghostofatale.com

This bug is known and fixed in 1.63+ !

Good one, And one another bug to deal with ^^.
Thanks for your feedback.

The next release is.... tomorrow !
But for the Silas beetle bug we may have to patch your save file, can you send us at support@ghostofatale.com please ?

The map bug is fixed, and we are pretty sure the lost of items will not occur anymore.
Just wait for the next release !

Oh sorry.
You're very unlucky, that's two nasty bugs ><.
Good news , we were able to track them and they are fixed in the next release.
(Your save file will be fine by the way)

In the next release, the farting rat will sleep soo deeeply, nothing could disturb him !

Nice catch ^^.

That should be fixed in the next update !
Thanks

Thanks agatin !
Particularly the lantern bug will be fixed in the next release.
(But it is not game-breaking as Candles also makes some light, and you can find them infinitely)

Thanks for that precise feedback !
We managed just right now to fix the path finding of the rat by the closed door, thanks to you !

It will be included in the next release, as a lot of others bugs you mentioned^^.

it worked for me.
Do you update to the 1.49 version ?

Next version has a fix for that ^^. Just wait a little more !

Hello, thanks for the report !
The lantern will be fixed in the next release,
and thanks you very much for that zone map detection, no one has spotted it yet !

Thanks ! We make a deal with that guard in the next release, he must be back "on the track" and behave normally !

Right now the dualshock 44 is not supported, but some player plays GoaT with ds4windows with success I think.
By the way the ps4 controller native support is on our todo list .

You did right.
You now have to go back in the sewers, in the narrow tunnel where you found some florins, and with the help of a light, you will be able to loot the whistle.

Sorry, I mean it is equipable via the quickTool UI (Dpad or mousewheel)
but we fixed that and it will be released in 1.5

Oo that's a weiiird one !
Did that still happen when you restart the game ?
If so yes, I would love to see your save file ^^.
Thanks !

Sorry I was not able to reproduce the issue.
By the way we found some crossed glitches with maps and books and fix them (for the next release), I hope this will have a good impact on that one too^^.

Thanks, we have narrowed down that bug.
It is purely visual/UI, the lantern is full and can be use as it should be.

I think you are still in 1.47 version as it should be fixed.
Try updating t0 1.49 and let us know if it happens again for you.

Yeah 1.49 will fix a lot of your issues.

I hope your game is not broken for the Kerold's whistle:
did you empty the bucket for Kerold in that quest ?
If not you have to speak with him

Thanks for that information.

If you still encounter these strange behaviours with Steam Overlay with GoaT,
Please Right click on the game name in library > and uncheck "Enable the Steam Overlay while in-game.""

Gog doit avoir maintenant mis a jour la 1.49

Cela regle des soucis sur les controles claviers, sauf le rebinding de run/sneak qui le sera dans la prochaine !

Just.... Waoh oO

!

Thanks for that report ! You are right, as you can read elsewhere the very same bugs, it is important to us knowing if several people experience it. These bugs are known, and I'm happy to say that the stool breaking bug is fixed in 1.49: it is just a matter of time to let gog deploy it, sorry of the...

Thank you. These bugs are known and will be fixed.
It involves the binding of run key with mouse/keyboard control.
Thanks for your feedback

Thank you for those screenshots, we have never see something like that before.
Did it happen again after restarting steam, or your computer ?

Thanks a lot for that precise report @althrioan ! Precisely the #6 ! I guess he's a crawling expert ... Don't worry we will ease the wooden platform (I suck at that jump as well ;) ) For the Silas related question, have you completed all the asked tasks ? if yes, I would love to see your save file !

( Version 1.49 ) Fixed: -Several location parts does not appear -Some NPC not spawning at their right place (Gusto/Rolo) -LOTS of improvement in the mouse/keyboard experience! -Ennemies does not loose aggro, forbidding to save -Additional options like more resolutions, DOF -Refresh Status when loadi...

This is fixed in 1.49 now ^^

We hotfix the bug of the bucket/stool being not interactable in the 1.49 !
Your saves of safe, just restart and reload your game

We have a map button glitch we try to narrow down.
And in fact, Rolo gives you the map if you don't have it and try to write markers on it.

Thank you KwisatzHaderach !!!

We are still fixing some IA and the aggro of enemies, but a lot of bugs are already fixed^^.

Did the menus mixed up occur again in 1.43 ?
If so, we would really appreciate if you can send us your save file !

Thanks !
We narrow the dialog choice issue^^.

Yes, I think you may not have the tesselation so the topology of the locations will be ... very chaotic !

oO and the game runs on Wine ?

We do not expected that ! Thanks for your feedback !

We will fix that credits behaviour.

A lot of bugs or glitches will disappear if you quit the game (save before if you can) and launch it again, reloading your save. Be sure you have the latest version of the game (try quitting/ restarting Steam), the latest version and its release note will be pinned in that forum also. - If you have...

Thanks to you we were able to find where the location part failed to load and fix this ! Tomorrow we will have a big update with a lot of fixes thanks to you guys ^^. For gog players, we are sorry for the inconvenience, the versions should be sync with the steam one, this is going to be the case in ...

Oh thanks !
A lot of stairs are updated right now ^^.

For the Silas paper bug, does it also appear in the lastest build (1.32) or are you still in 1.30 ?

Thanks a lot for all that reporting ! GoaT can only be even better thanks to you ^^. The forum attachment problem is fixed, and I updated the README sticky post about some additional info you can provide us, and how to find it. Especially @althrioan if you can send us a save file you can't load, we ...

Thanks for your feedback.
Next version will focus a lot on mouse/keyboard control !

Hi Fluke, I'm so sorry you played a very early version of the game. As a Backer, you can play before its release, but you have to right click on the game in steam, select Properties , and in the beta tab, choose "beta" That way you will have the latest updates of the game (both GOG and Ste...

To make things easier for us to identify bugs and issues with the game, please always provide the version (like 1.30 ),which is shown in the main menu. You can report here or by email at support@ghostofatale.com Be as precise as you can be to reproduce the issue you're experimenting, and please join...

Hopefully the only glitches which blocked the demo were the very classical (and rare) "out of bounds" bugs.
It was a very stable version !

Yes, despite a location a little aside of the "indie mega booth", we were almost everytime played. We had some people coming to meet us especially, and others coming back the other days to play more. We also had a group of people sat, waiting, and who played, everyone of them, the demo fro...

Sorry, this is fixed now, the video is public, have a bite:

https://www.youtube.com/watch?v=J-kkCcw6CXI

I just spent five days showing and explaining the game's demo to the gamescom audience. And believe me, everyone plays it: Children, teenagers, adults ; Males, females, androgyn-cosplayers ; Mothers, Metal worshipers, kawaï girls ; IndieGoGo backers, passing-by walkers, indie enthousiastics; Dark So...

Which bits of GOAT code did you tinker with in Alcatraz... was it the camera system?

Well.. let's just say something involving a cage...

Lines of code for "Ghost of a tale" ^^

(I help Seith on several subjects on my spare time)

Let me set the scene here : The GDC14 was just finished, I only had the saturday to visit San Francisco a little more. Last year I've done a great tour, but couldn't reach the Rock ! What a great opportunity to capture all sort of textures, of rotten and twisted metals to the famous decaying prison^...

I'm living in Paris, France, in a mouse hole (prices are soooo expensive!).

:shock: Great fan art ! My very first impression seeing GoaT pictures and video was graphics-centric. I told myself this simple thought: "What a great epoch, if nowadays a single skilled man could produce this kind of images." I looove the Indie game revolution so much ! But back in the da...

Hello everyone ! Just received my Rat :twisted: , I share with you some pictures of it : http://www.cosmogonies.net/Stock/GoaT/GOAT_RatFigurine_01_Small.png Bigger Version here http://www.cosmogonies.net/Stock/GoaT/GOAT_RatFigurine_02_Small.png Bigger Version here http://www.cosmogonies.net/Stock/Go...

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